Privacy policy

This is a draft privacy policy for the Casa Pacifica preview. Kipper is a concierge-AI startup. Booking, payment, and contact submissions are disabled in this preview. Before launch, the responsible data controller and any homeowner or service-provider data sharing must be identified. The sections below describe proposed handling, not enabled booking services.

What we collect

• Booking details: your name, email, phone number (optional), stay dates, guest counts, and payment information needed to complete your reservation.
• Messages: anything you send us about your booking or stay.
• Technical data: basic, anonymized analytics about site usage so we can improve the booking experience.

Payments

No payments are accepted in this preview. Any future payment provider and recipient must be verified and disclosed before booking opens.

How we use your information

• To process your booking and take payment.
• To send your confirmation, smart-lock entry code, and stay communications.
• To respond to questions and provide support during your stay.
• To meet legal and tax obligations (e.g., lodging tax records).

We do not sell your personal information. We do not share it with advertisers.

Security cameras

An exterior security camera monitors the outside of the property. There are no cameras inside the home or in private areas.

Your rights

If you're a California resident, you may request to see, correct, or delete the personal information we hold about you. Message us after booking and we'll handle it promptly.

Data retention

Booking records are kept as long as needed for tax, legal, and operational purposes, then deleted or anonymized.